Articles


Read articles Pat has written for various publications

ACT- Jan 2008: Enhance Your Bottom Line with Technology
More agency owners/managers will see a higher return on investment in technology systems if they help employees approach workflow in a new way.
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TAAR – Sep 2007: e-Servicing the Generations
It's likely that most of you have encountered issues in your office resulting from the fact that multiple generations co-exist in the same work space.
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